The changing face of Planet Foodalicious
by Brian Wright
Pam, pretty woman from India behind the counter, the manager I’ve got to know at Dunkin’ Donuts down the road, gave me another survey to take at telldunkin.com in return for a free soft drink with a donut… or is it the other way around? No need to get into the culinary promotions of a modern fast food giant; the idea is to find out what the customers are thinking to better satisfy them. Which is how it’s supposed to be in a free market world. Anyway, this isn’t the first time I’ve had something to say about ol’ Dunkin’… which is rather an icon of corporate gobbledom started by an entrepreneurial Yankee back in the 50s. Continue reading
A few years ago, as I tried to establish myself as a real living being in the Free State of New Hampshire, I made a habit of working out as I had back in Michigan at the Farmington YMCA. I was fortunate to find the Goffstown YMCA for a reasonable price, situated within a few miles of my New Boston digs. I noticed immediately a cultural difference between New Englanders and Midwesterners: At Goffstown virtually all the users, after an exercise, would walk over to a antibacterial cleanser spray bottle, spray a paper towel (or a cloth towel if they had brought one with them), and rub down the surfaces they had touched on the equipment. 
